Privacy Policy

Roninverse Studio ("we", "us", or "our") is a software development and digital products studio based in Malaysia, operating at roninverse.studio. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website or engage our services.

We may collect the following types of information:

Information You Provide

• Name, email address, and phone number when you contact us.
• Business name and project details when you request a quote or engage our services.
• Communication records (emails, messages) related to project work.

Information Collected Automatically

• Browser type and version, operating system, and device information.
• IP address and approximate geographic location.
• Pages visited, time spent on pages, and referral source.

We use collected information to:

• Respond to your enquiries and provide requested services.
• Manage project engagements, communications, and deliverables.
• Process payments through Stripe (we do not store payment card details).
• Improve our website and services based on usage patterns.
• Comply with legal obligations and protect our rights.

All payments are handled through Stripe. When you pay an invoice, your payment information is collected and processed directly by Stripe under their Privacy Policy. We receive only confirmation of payment status and do not have access to your full card details.

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service providers: Trusted third-party tools we use to deliver our services (e.g., hosting, analytics, communication platforms) may process your data on our behalf.
• Legal requirements: If required by law, regulation, or legal process.
• Business transfers: In connection with a merger, acquisition, or sale of business assets.

Our website may use cookies and similar technologies to improve functionality and analyse usage. These include:

• Essential cookies: Required for basic website functionality.
• Analytics cookies: Help us understand how visitors interact with our website.

You can control cookies through your browser settings. Disabling cookies may affect some website features.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related data is typically retained for the duration of the engagement plus a reasonable period afterward.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at roninverse.dev@gmail.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.

Your information may be processed and stored in countries outside of Malaysia where our service providers operate. We take steps to ensure appropriate safeguards are in place when transferring data internationally.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy, contact us at: roninverse.dev@gmail.com